SterlingBio Pricing
eClinical Applications
Our software application offerings are designed, packaged and delivered with a focus on quality and a rapid time to value.
SterlingBio eClinical Applications are licensed on a named user basis. We offer both a One Year subscription license and a one time StableCost perpetual license with no subscription required. General terms of these license types are provided below, along with FAQs.
For more information, please contact sales.
Find out how going digital with SureClinical can help your organization pursue the fastest path to success.
SterlingBio StableCost:
A One-Time License with Unlimited Projects
Tired of rising subscription fees and endless renewals? Introducing SterlingBio StableCost™ — the one-time license that ends subscription chaos. Buy once. Use forever. Predict your costs and control your future.
For more information, please contact sales.
*Pricing subject to change. Continuous Compliance Support and add-ons are priced separately.
SterlingBio SureClinical Software – Definitions
SureClinical License Types
Perpetual StableCost License
We offer a perpetual license with a one-time fee for named users with zero subscription required. Continuous Compliance portal, software maintenance, user support and a dedicated private VPS is available annually for an additional 18% of the license fees paid.
Subscription License
We offer an annual subscription term of 12 months.
Projects
Some SureClinical apps may require a project fee. For the term selected, estimate the number of projects that you will be using the apps with.
App Power Users
App Power Users have all app features and are Internal Users, such as staff and consultants with your organization. App Power Users can create and collaborate on an unlimited number of projects without a project fee. All licenses are for Named Users, are linked to a specific person, and cannot be shared.
App Hub Users
App Hub Users are a designed for use by organizations who have licensed SureAI. App Hub users are mostly view only users with workflow completion capabilities. They have a focused set of app features for the selected app and are either Internal or External Users. Internal Users are staff and consultants with your organization. External Users are persons from outside of your organization, such as sites, suppliers, and partners. App Hub Users have mostly read-only app features, with the exception of workflow completion, document signing, form and survey completion, upload document workflows and a few others as specified in the application product web pages or data sheets. For example, App Hub Users can view reports, documents and tasks. To see a list of primary app features for each application, visit the application product pages. Depending on the Hub Application Services and components, Hub Users may have additional fees such as AI Usage Fees, application component fees, project fees, or other fees. App Hub User base fee is approximately 25% of the App Power User base fee.
Sites – # of sites for a study
SureClinical’s approach is to license our applications based on users and projects, not on sites. You can add as many sites as you want to. SureETMF and SureISF Site Hubs require at least one App Hub User per site.
Marketplace Add-Ons
Do you want to connect to existing applications or data for reporting, viewing of selected data in one or more of our apps? Or do you want to add applications or add-on widgets? If so, you can find, select and add pre-validated application add-ons in seconds. Just like an apps store for your phone, you have the freedom to extend your application ecosystem with a wide range of add-ons from within the SureClinical app. Get connected in seconds to external systems such as EDC, eDMS systems, applications, or app add-on widgets from the SC Marketplace.
Example Configuration
Bio Pharma company, CentoCorp, has three one-year study projects. Each study project has 25 Sites. They have an internal staff of 25 persons, an external CRO staff of 50 study managers and CRAs at HugeCRO, and 25 site study coordinators at 25 site organizations. For each project they want to have a single unified application suite consisting of ETMF, CTMS and EISF applications.
-App Power Users:
- Internal Staff: All 25 Internal staff need to access the ETMF, EISF and CTMS applications as App Power Users.
- External Staff: All 50 External staff at HugeCRO need to access the ETMF, EISF and CTMS applications as App Power Users.
- Site Staff: All 25 Site Staff at 25 separate site organizations need to access the EISF as App Power Users.
-Organization: Internal Staff at CentoCorp and their CRO, HugeCRO (external staff)
-Apps Licensed: ETMF, EISF, CTMS
-License Type: StableCost One Time
–Add-ons: Compliance Support Portal (an annual service); Part 11 SureEsign Trusted Signing for all users
-Compliance Support: 18% of one-time license fees for Continuous Compliance™ and Platform Core. Fee paid annually in advance.
–Note: Prices subject to change.
Overages and hidden fees
SureClinical provides plenty of space for you to run your studies without any additional fees. However, if you approach or exceed space or bandwidth limits, we may proactively reach out to you to increase your resource utilization package.
Study Completion & Data Retention
With our SureClinical applications, your project data remains on our cloud as long as you maintain your subscription. Our goal is that you see the value in maintaining SureClinical’s cloud service for all of your clinical trial needs. This is our commitment to you. SureClinical also offers a product, SureArchive, which is a secure Part 11 compliance validated cloud-based ETMF archiving service for completed studies. It offers web access to documents, reports, medical images and the SureETMF audit trail for the completed study. You can also subscribe to SureArchive and archive your entire project.
Training and Onboarding Options
Training your staff is critical to your success for using our clinical trial applications, and user training is also required by the FDA under 21 CFR Part 11 for compliance. SureClinical provides multiple training options including on-demand video training, webinars and live training. Given the size and complexity of your engagement, we tailor different training packages to fit your needs. All trainees receive a certificate of training completion. We also provide additional services from advance configuration, process re-engineering, form development and program management, to name a few.
SureClinical Platform
Go Paperless Today with our Collaboration Platform
The SureClinical Platform
- The SureClinical Platform is a Part 11 compliance validated platform for content signing, sharing, completion and collaboration. SurePlatform Enterprise can be licensed on a named-user basis for everyone in your enterprise. It includes access to the following for each named user:
SureEsign Enterprise – Part 11 Adobe Certificate signing for cloud, mobile.
SureEsign Enterprise user account types: Two signing plans are available – they are similar to cell phone plans:
—Unlimited user accounts get an unlimited number of documents to sign each year, with the right to send documents for signing to an unlimited number of recipients (subject to our reasonable use policy).
—Transaction user accounts: This plan is designed for those who only need to sign 2-3 documents per year. Similar to buying prepaid cell phone minutes, your organization purchases a block of prepaid digital signing transactions.
SureHub – Complete, capture, collaborate, esign documents, web fillable forms and surveys.
SureNetwork – Helps you find health science professionals in minutes. Locate, collaborate, and share content with health science professionals globally by therapeutic area, specialization or experience.
Continuous Compliance – Compliance portal for QA audits and vendor qualification of SureClinical
SureClinical
The We Care CRO
Customers and Users
